Painter Training Courses
Introduction to the Painting Trade
Interior
Level 1
Level 2
Level 3
Exterior
Level 1
Level 2
Level 3
FREQUENTLY ASKED QUESTIONS
How do I sign-up for an account?
I forgot my password. How do I reset my password?
How long will I have access to the course?
After users have enrolled in a course, they will be able to access it indefinitely.
How many attempts do I have to pass the quizzes?
How do I track my employees’ progress?
A completion certificate is proof of employee completion. If you’d like to see where a specific employee is at in the course, please contact the system administrator at jethan@pcapainted.org.
What is the cost for non-members?
$99 per trainee, per course for non-members. The payment gateway used is PayPal.
Note: You do not need to have an existing PayPal account in order to purchase this course; PayPal gives you the option to enter your debit or credit card details.
Can I get a refund?
The PCA training portal unlocks training materials and gives automatic access to materials at the time of purchase. Once the course is purchased, no refunds will be issued.
If you are a PCA member and did not use the promo code and were charged the non-member price, please contact support@pcapainted.org to request a refund. Once your membership is verified, a refund (minus processing fees) of the overpayment will be issued to the card used for the purchase.
What is the member promo code?
Contact support@pcapainted.org for the promo code.
I am a member, but I was charged the non-member price. How do I unlock this price?
If you don’t enter the promo code at checkout, you will be charged the non-member price. Please contact support@pcapainted.org to verify that you are a current PCA member and start the refund process.
Can I watch videos on Overdrive?
Can I get a certificate for watching them on Overdrive?
Who do I contact with additional questions?
If you have any technical questions or issues, please contact the system administrator at jethan@pcapainted.org.